
Honest by design
No crossed-out prices, no countdown clocks, no "last pieces". Every Elara piece is priced between $29.95 and $44.95, ships free within the United States, and can go back within 30 days if it is not right. Finishes and stones are described as they are, so what you see on this page is what arrives.
Frequently asked questions
How can I reach you?
Email support@elara-jewelry.com. A person reads every message and replies within 24 hours on a business day (Monday to Friday, 9am to 5pm ET). You can also use the form on our contact page.
How long do I have to return my order?
30 days from the day your order is delivered, for any reason. The piece needs to be unworn and in its original packaging. Email us first and we send you the return instructions; refunds go to your original payment method within 14 business days of the return reaching us.
How long does shipping take?
Orders are processed within 1 to 3 business days and usually arrive 6 to 10 business days after that. Shipping is free on every order and you receive a tracking link by email as soon as it ships.
Where are the pieces made and shipped from?
Our pieces are made and dispatched by our fulfilment partner in China and travel to you with an international courier and a local carrier. That is why your tracking can show two carriers. Everything is settled at checkout; no import duties on delivery.
What are the pieces made of?
Finishes and stones are exactly as pictured on each product page: gold-tone, silver-tone or rose gold-tone finishes with crystal, opal, pearl or coloured stone accents. We do not describe a piece as solid gold, sterling silver or a natural gemstone unless it is.
Who is behind Elara Jewelry?
Elara Jewelry is operated by Joop Yellow Strategies LLC, 2106 House Ave Suite 760, Cheyenne, WY 82001. All policies, returns and privacy pages are linked at the bottom of every page.
30-Day Returns
If your jewelry isn't quite right, return it within 30 days of receiving it. Unworn, in its packaging, and we take care of the rest.
Contact
A person answers every email within 24 hours on a business day. Write to support@elara-jewelry.com.
Free Shipping
Every order ships free within the United States, with a tracking link by email the moment it leaves.



